Case studies

Westminster City Council manages one of England’s highest concentrations of listed buildings. Before making their data available on the Planning Data platform it was working with 70-year-old records, some with poor scan quality, scattered across multiple legacy systems. The application support team was stretched thin across departments, making coordination nearly impossible. 

East Cambridgeshire District Council is revolutionising its planning services through the Open Digital Planning (ODP) community and MHCLG Digital Planning Improvement Fund. This case study highlights how a systematic approach following a Digital Planning Maturity Assessment led to significant operational improvements, enhanced data management, and better public services.

Barnet Council’s ‘Report a Planning Breach’ service was developed to make it easier for residents to report potential planning breaches while ensuring that council officers receive clear and relevant information to take action more efficiently.